Shazar,your post makes a lot fo sense.
However no one said Emirates was a reference and we know for fact EY isn't.
This should not entail that GF is right because it has other atributes. Only when thes are taken into account for what they mean to the organisation will it significantly make a difference.
At the moment, there is no direction or little. Same people running the show, be it the shiite secretaries and the tea boys trailing; thier suppport in the company is far and deep to the detriment of its well being.
So be it GF is doing it different from all the others, but such attributes only justify that the caliber of employees and management hired to make a change, poor to match theirs.
Little minds, little things and poor results.
At Gulf Air "WE" nothing!