I attended the Zoom interview this week and I made it through to the 2-2-1 interview and I would just like to add to some of the comments being made on here. Yes the day involved alot of waiting around but I have experienced this at many airline interviews, Virgin for one! The group exercises are there to see how you interact with others, how well you work as a team, see if you are a leader etc etc. I found the whole day fun and thought the recruiters were lovely. On my day they took a real mixture of people through, some experienced crew (me being one of them), some with no previous flying experience, some older people, some younger people. I DO NOT think it was a case of "if your face fits on the day" as I thought all people who made it through were great people who involved themselves in every exercise and made an effort with people all day.
Sorry but I can't fault Zoom. I travelled a long way for the interview and it was totally worth it.
Good luck to all with Zoom, hope to see you soon
xx