I recently watched the movie "catch a fire". The gist of the story is about how an ordinary, peaceful man is turned into a hateful terrorist by a hateful regime (the very people who are supposed to be fighting terrorism).
It's very convenient for managers to describe a "few bad apples" as the dissenters and cause of problems. How many at AsA have been turned into "bad apples" by the way they have been treated?
One thing stuck with me from one of those wanky management courses I have attended: Helicopter theory of a workplace culture ie. whilst it is extremely difficult to affect what rains down on you from above in an organisation, you are very able to affect what happens BELOW YOU. So if the people below YOU are unhappy, disgruntled etc. who should be having a look at themselves? YOU, and everyone above YOU. The gist; the ****/disgruntled/disatisfaction rarely starts at the bottom and moves up. It comes from above and flows down. TAKE RESPONSIBILITY.