GXER
You're looking at it the wrong way. Consider this. Every time a pax buys a ticket for a flight, he/she is asking said company to perform an unnatural activities (defying gravity!) and deliver him to a destination. This is something that would not be possible if not for the company's proficiency in performing said 'unnatural activity'. Why then, should these passengers have any right to complain when, on the one in a god knows how many million chance, something goes disastrously wrong, and the company is STILL able to deliver them safely to their destination.
The pax is paying for the company's safety, training, and skill in doing a task of which he knows nothing and trusts blindly in their competence. He should not complain when that competence is proved irrefutably sound.
In short: cracking job by the crew - people should not seek to undo what was in fact a remarkable piece of skill which reflected brilliantly not only on the crew but on the company, BA, which trained them.
ETC