Flipperflap, check your PMs.
Aussiepax, this is normal for the Civil Aviation Medicine branch of Transport Canada. As you may have gathered, there are some serious problems there. For one, the Senior Consultant, Clinical Assessment is functionally illiterate in that, based on his own evidence, he is unable to read and UNDERSTAND the contents of a normal business letter or a simple medical report. Over the past three years there have been complaints to Members of Parliament and professional organisations regarding the problems at TC. These problems are still not solved and the complaints are continuing. As a result Canadian pilots face endemic obstruction and incompetence, are unjustly denied the means to earn a living on the basis of their Canadian licences, and are put to considerable trouble and expense if they attempt to stand up for their rights and obtain fair treatment and performance from TC.