It was always the Quarantine line that had no dedicated crew channel... And Brisbane was always the worst. It was particularly bad for us, as one of the Quarantine girls had applied to us as cabin crew, and not got in... To top it off, I had been on the panel that day. Going through that Quarantine line up to 3 times per week (often after a 14+hour 4 sector daytrip), and more often than not finding her working - was a nightmare. She would drop whatever she was doing, get a colleague to handle whatever it was she was searching, and storm over to us, searching us one by one. Even gave a $200 fine to a girl who had half a sandwich crust in her lunch box at 8:30pm christmas day, despite having only left Brisbane at 0600 that very morning with the offending lunchbox.
Sydney always seemed reasonably friendly, they did have their moments though. Perth and Cairns seemed a little more relaxed (Cairns had a crew channel) but thats probably because their staff are over at domestic stealing pinapples and cinnamon sticks from domestic pax.
Wouldn't be so bad if they weren't so rude?
All that said, have been through OOL a number of times, and cant fault them. Who needs a crew line, from doors open to beach was less than 1hr, and the bags took 40mins of that!