Hedgedweller
I haven't commented before but I think this debate is suffering from mis-communication and the fact you area woman and most people here are men!
There are 2 issues - first, the engine failure and second, the quality of customer service afterwards.
No-one argues about the second matter but this is a pilots forum and people are here to talk about flying planes not after sales service! As far as the engine failure is concerned, it is clearly frightening but the fact that a plane can handle a 50% loss in power and land should give you some reassurance about flying. However, the reality is that humans were not made to fly and if we do insist on hurtling through the sky in metal tubes at 500mph there is a risk and while that risk is small it does exist!
Recent incidents have shown how the professionalism of pilots has ensured that people have survived such incidents. No British plane in commercial aviation has crashed with deaths since Kegworth in the late 80s