New Business Class
There continues to be plenty of feedback in the HKG press and cocktail party circuit about the new flat-bed seats in our long-haul business class. The product and engineering teams are listening to all the feedback - good, bad and indifferent and are working on a design modification to address a number of the specific issues. We didn't actually believe the cabin crew when they said it was cr@p, we wanted it straight from the public first!
The general design philosophy of the individual seats in a herring-bone lay-out will not change however, this is the only design that allows us to squeeze a inhumane amount of people in our cabin.
If we are to introduce a flat seat in CCL without significantly reducing the number of passengers carried, we would have to admit we cocked it up again, so the only two real options available to us are the herring-bone layout or the front & rear facing pairs of seats.
We personally think that we can compete better with SQ and EK with the rear facing seats that way when you take of , you will feel like your are about to Kiss your A** good bye. Unless you have a nice blond sitting facing you, that way you can look at a the terror in her face or straight up her skirt...who says we do not listen to our passengers!
The variables are the seat-width, the height and contour of the partitions and the detailed design of TV, table, shelves, arm rests etc, we are basically going to change the seats completely without having to admit that the first one was a load of utter Cr@p. We will be reviewing a mock-up of the design mods later this month before deciding on the cheapest possible option, even if it does not work.
This time we are considering the mortuary look. In this model we can put the beds on trays and in a draw, that way we can put 2-3 levels of packs and we can even tell the pax we have our own cabins like EK and SQ.
The good news is that the new FRCL, EYCL and IFE system, for the 3-4 times it has worked continues to be generally well received.
