PPRuNe Forums - View Single Post - The "Crew Security" Thread (merged)
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Old 14th Jan 2008, 09:04
  #307 (permalink)  
Jay Arr
 
Join Date: Jan 2005
Location: Sydney, Australia
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Well, here's a new one:

Just before Xmas I was departing LHR for HKG. Passed through the T4 crew security channel and my bag containing my DSLR was detained by security. The camera gear comprises a Nikon D200, 2 lenses and a flash. Security asked whether the camera was for personal or operational reasons. Puzzled, I said personal; not going to lie about that anyway. They then stated crew are not permitted to take cameras through unless it's for operational reasons.

I stood my ground and a supervisor from the remote office was summoned. There ensued a very unpleasant 10 minute standoff/altercation where they wouldn't yield. I pointed out, and received acknowledgment from these, "people", that passengers were permitted to take cameras! So why not crew?! Oh, and that cameras are not prohibited items; indeed LHR rules state to carry them in your hand luggage. Oh and that I've been carrying the exact same camera kit through LHR all year, no drama before. Oh and that I could buy the exact same camera duty free once through security!

Anyway, they finally got on the radio to a fourth level of security hierarchy, who when asked if crew could take cameras airside, stated, "Oh yes, that's ok!"

Chased it up with my management when I got home. Management got onto LHR management and determined that there is a restriction on RETAIL staff taking cameras airside, but no such restriction applies to crew. The excuse? There are new/inexperienced staff at the security points and it was probably a misunderstanding. Well, you'd think the supervisors on the points would know the rules.

All very unpleasant and frankly, is nothing short of harassment of crew prior to operating. Threatening to separate crew from $1000's of dollars worth of breakable and attractive assets (from theft pov), is a safety issue. I was furious and distracted during the actual takeoff/departure by this. Security value added? Zilch. Impact on safety? Significant.

Next time I will just walk away and someone else can sort it all out.

I'm still considering whether to submit a safety report to the Aussie CASA and/or UK CAA, if nothing else for info/statistics. The boss is a bit tied up with -400 electrical issues down here just at the moment, though....

For now, this post is to highlight yet another disgraceful security situation wrt crew and to ensure we all know our rights.
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