PPRuNe Forums - View Single Post - Qantas Fails In Perth
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Old 8th Jan 2008, 08:37
  #58 (permalink)  
Metro man
 
Join Date: Jan 2000
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Low cost check in is different to full service check in.

Full service - Counters open three hours before departure, and there are more of them. Allows passengers to check in as it suits them without waiting too long.

Low cost - Counters open two hours before departure and there are fewer of them. Passengers lined up waiting, staff working continiously.

Instead of paying three people working "slowly" for 2 1/2 hours, low cost pays two people working quickly for 1 1/2 hours, and gives them a lower hourly rate.

Basically if flying low cost, come early and be prepared to queue.
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