't was the night but one before xmas
Fog Chaos, flights delayed, then up to two hours to get a stand.
A bonanza for BAA and NCP as those of us meeting passengers are charged hefty parking fees all because they can’t find space for aircraft!!!
Add to that no information being provided by BAA to those waiting and you can imagine Early Christmas Eve at T1 with not enough seats and lots of tired people wondering what exactly the Airport has done with their friends and relatives, (not to mention aircraft and crew). Thank you to the flight crews who in a controlled way allowed their passengers to use their mobile phones to contact waiting and some times distressed relatives. This was the only way we knew that we had not somehow missed the people we intended to meet and exactly what their status was.
Also thank you to BA for actually operating the flight, I guess we should be thankful as this was the only EDI-LHR flight not cancelled that Sunday afternoon.
To BAA, How often do you have problems because of Fog, how long have you been operating this airport and is it really that tough to feed proper information to your arrivals halls? Any chance you could use the extra car parking fees generated by your incompetence to rectify the situation?