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Old 5th Jan 2008, 11:36
  #4 (permalink)  
Sallyann1234
 
Join Date: Feb 2007
Location: England
Posts: 521
Received 336 Likes on 137 Posts
Yes but...

Around 50 pax elected not to continue by air from Egilstadir but by road. Passengers report shouting and crying in the cabin and descriping a terrifying experience.
It's entirely possible of course that the 50 pax actually found themselves landing nearer to home because of the unplanned diversion, and therefore able to continue more conveniently by road. But that would spoil a good story.

But I have to ask whether, if pax are genuinely terrified by what is in essence a routine incident properly handled by the flight crew, there is something more that the industry itself can do to improve passenger awareness. Fear of the unknown is always worse than knowledge of a problem.

For instance, did the crew make a P/A before final approach to advise that visibility was poor and it might be necessary to go-around at low altitude, so that pax were not so alarmed by the sudden manoevre? A few reassuring words in advance from Capt Speaking might have made all the difference.
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