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Old 3rd January 2008 | 10:17
  #160 (permalink)  
BestonBoard
 
Joined: Oct 2006
Posts: 87
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From: 40,000 feet
Thank you Befree, your aptitude for figures and monetary based facts is well above par. You deserve a great amount of credit for your abilities.
I would ask that we do not forget the human factor involved in any airline though. My heart goes out to all the crew and staff at MAXjet... Being advised on Christmas Eve that you are going to be out of a job is not a very welcome Christmas Present in my eyes...
As we are now one of the two remaining specialised carriers that are operating at the moment, the pressure is on for us to perform to our highest abilities.
The demise of MAXjet will of course have a knock on effect in regards to peoples efficacy of 'all business class' carriers. Silverjet have to prove that we can still offer an excellent service at an affordable price (compared to what you would have to pay for the legacy carriers)...
As part of the inaugral crew, Silverjet is not just a job for me... Alongside many of my colleagues, we helped write the service standards, have been involved with management directly on improving the airlines offerings and have seen Silverjet grow from 30+ cabin crew to over 200 now. (In the space of a year this is quite an expansion, I'm sure you will agree...)

Whilst I fully respect your input and factual based calculations, please spare a thought for the emotional aspects that are involved. Disparaging remarks already made by crew members (and former crew members) on this site are read by many crew within the company, can we not spare a thought for them?

We do have many outstanding features to our product that even the likes of EOS do not match. Private lounges and a 30 minute check in are proving to be a real winner. Our Inflight service is run by some of the most amazing crew I have ever had the pleasure of working with. My colleagues really are an asset and true credit to themselves. With the minimal exception, the crew on board blow me away every flight with their abilities...

Like any business risks are involved, if you look at some of the established airlines, they are struggling to make the grade at the minute. We will have to keep an eye on the horizon and see how business pans out... I can assure you though, I for one will be giving my all to see that Silverjet goes from strength to strength... All I can do is try...

Thanks

BoB
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