I resemble that remark...
Bnt, I doubt it..... You may possibly resent it though.
Although having worked in the airline business many years ago and as a full fare paying passenger now, I must admit that although blame is a strong word, pressure from the customer base has been a major contributory factor in the decline of service. We all want cheaper fares and we all want full service...well as we all know, you can't have your cake and eat it. The equation just doesn't add up. Airlines are not the only industry to have suffered, most have, because we all want something good for as little money as possible...and I include myself.