What has happened to bring CX to the position where folk are leaving us for LCCs and
Simple. Management have adopted a LCC/charter mentality in dealing with crew and the broader operation. We have succumbed to their prolonged fear and intimidation campaign. Too much talk and no action. I don't see our lot improving. We have ourselves to blame. Put yourself in the management shoes. Why offer us a superior deal? They know that we'll just roll over and take it up the a$$ everytime. History has proven that in CX. Alot can be learnt from our KA colleagues in recent times. I really do admire the guys that have left for greener pastures. A courageous move. I wish them all well.