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Old 27th Dec 2007, 08:19
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Captain.Que
 
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Qantas Fails In Perth

If you happened to have the misfortune of attempting to Travel domestically with Qantas from Perth from the 27/12/2007 you will no doubt be angry and disillusioned.
At one stage qantas had four A/C US at both the domesitc and international terminal.
Two "classics"went US due to maintenance difficulties or lack of necessary parts.
The terminal itself was understaffed,food outlets inadequate and to cap it all off the Aircon failed on one of the hottest days in Perth so far this summer.
At one stage things got a little out of hand and QF Staff found it necessary to call in the Feds.
Tech Crew "ran out of hours' on more than three occasions
Over 2000 travellers were delayed by more than 26 hours thus destroying an enormous number of travel plans.
The Classics are falling apart,the terminal reached capacity about 5 years ago and staffing levels need to be increased by at least 50%.
Joe Public gets it in the neck because Dixon,Gregg,Borghetti et al have lost touch with the day to day operation of the business
A very amateurish display by an airline that aspires to be the best in the world
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