Try using doctors in the analogy
I like PBL's reasoned analogy. But although the answers 1 - 7 are the same, it works better using medical malpractice because of the standards required, the relative exclusiveness, dedication, and skill levels of the professional groups (Physicians, Aviators) and the seriousness with which deviations from either the law or best practice are taken by the professional licensing body. In the medical malpractice example however, it is not at all uncommon for the general public (read patient), as an interested and affected party to initiate a report, and that is perfectly acceptable route. Substitute the word "passenger" for "patient" and a lot of the puffery and defensiveness of previous posts suddenly becomes irrelevant: you're not flying hulls between A & B - they are filled with interested and affected parties, not brain-dead sheep. Well, some of them probably are brain-dead, but you get the point.
P