Don't worry about asking questions, i have been since i heard i'd got the job back in August!
I'm currently a Customer Service Supervisor and have been for the past 5 years. I am soooo excited but nervous at the same time. I suppose you already know quite a lot about the industry but the training may still be a lot to take in.
I'm going down on the 27th for a uniform fitting. I tried to get it done on the 2nd when the induction is but they said it is an all day affair! It's a bit of a pain as i live in Derbyshire so it's a 3 hour trip down there just to get measured up!!
But hey, never mind. It'll all be worth it in the end!