Thanks for the prompt reply Roffa - will this situation get any better or is it here to stay?
The accurate delay info is very important to us - as when we are given a delay that is significantly longer than that which we have planned - it starts those alarm bells ringing a bit sooner. We then start looking at plan B a bit sooner too. It helps us establish 'bottom lines' as a crew. eg. ' we have 10 mins holding capability with LGW/STN/LUT options - any more and we either commit or divert.' We would rather not be making these calculations as our 'expect 5-10 mins total delay' comes and goes.
Please pass on my concerns further up the chain if you are able.
Many thanks
Sean