Ground handling personalisation in the UK
Hi, just came from JFK with Alitalia and was surprised to see Alitalia staff doing the check-in. As a former check in agent I told them that I was surprised to see Alitalia staff at JFK (considering that in Milan ground handling including check in is done by SEA Handling with SEA Handling uniform and boarding passes) for just like 4 flights a day and they said that they weren't from Alitalia but from Swissport USA. However, Alitalia and Swissport USA see this as a type of partnership as Swissport USA recruit Italo-Americans mostly (that's why the staff speak some sort of Italian) and have a full supervision and co-operation from Alitalia and are entirely dedicated to Alitalia.
Can you think of any examples like this in the UK?