It just goes to show why a NATIONal service should be provided by the NATION - i.e. the governmen. Yes - it tends to be cumbersome and beaurocratic because the Whitehall civil servants know so little, but have to give the impression that they know so much, but when you privitise, it is mandatory to add profit to the costs of providing a service. Hence the total cost to the users - our employers - must rise.