Yes Tin Driver, it was a shame i had to send them in....
I should have explained that a useless avionics fella in SE Asia massacered them on me whilst attempting to the Bose plug to the normal GA plug...Until then they worked perfectly, with no cracking anywhere...they just were looking a little old, but not even so bad at that...Basically Bose repaired the damage done by an idiot avionics fella, and they gave me the Bose/GA plug converter, and they upgraded the noise cancelling system for me, and plus they replaced cosmetic items (ear cups)....all free of charge....
Like I said, unreal, considering they were not under warranty, plus the reason the reason for repairs being needed was not due to any fault developing within the headset...
To be honest, I dont get the point of the Bose plug rather than the GA one, but you can just bye the GA one rather than the Bose plug anyhow, or get a converter if you need one. I had the Bose plug as the headset came with an a/c I had, setup with the bose plug....