NC,
"current policy of 'sit back, do nothing and let the 3% payrises roll in'."
Should I take this personally? I don't think thats true although the pace is frustrating for a number of reasons, not all GC induced.
I don't have any problem with people complaining, thats something the AOA expects to field. I do feel that those who treat it as a vocation should follow up and do some work.
In the UK there is a comedian who as a figure of fun spends his time saying
"you don't do it like that, do it like this" and never does anything