Thats a bad show really, isn't it? If its any consolation, I've recently emailed two fairly well known Flying schools (one at Gloucester and another at Bournemouth that is without doubt the biggest operator there for training) and neither got back to me with my requests. This was for about £12K worth of CPL/ME/IR conversion training. Oh well, thats them ticked off the list.
Clearly these schools can pick and choose a bit right now. Good customer service is an ongoing thing, not just when you need the custom!