Delayed Globespan
I flew with Globespan during the summer this year - the flight was delayed 3 hours from Stansted and around 2 on the return. There was absolutely no assistance offered to pax at all - I wrote to Globespan muttering a great deal about the lack of customer service but to no avail. The flight, according to them (which may be true) was only delayed 2.55 outbound and therefore basically, tough!
The recent programme on Watchdog seemed very similar to our experiences with the carrier.