Icing Awarwness
After all the blaming and sniping between the contributors of this post has finished, at least it has raised the awareness of this safety critical subject.
North America has had a pretty poor record where De/Anti icing is concerned.
How many times have I asked for a 'spray over' and then be challenged by the agent " Gee, ABC 123, just left and he didn't deice"
Make it clean & keep it clean.
A clear and unambiguous transmission to a 'dirty aeroplane' is a responsible action and provides an audit trail to those who consider that the laws of physic's to not apply to them.