I'm using the KLM tomorrow, going to Shanghai. KLM sent me an e mail with a link to check in online this morning, excellent service.
I knew many of the bmi crew by name, I used the service every week, sometimes twice a week for best part of three years. When I started, it was a proper business class service, I used a Routepass and it cost around £250 return. The scones with jam and clotted cream were to die for on the 338!
That was abolished for cheaper flights which then ended up costing best part of £400 return, never managed to book in advance as jobs come in late or get changed round, so it is now often not worth flying, especially on an Embraer. Added to the fact that the early one gets in LHR around 9.30, it is not much use.
I could never understand the name change either!