I've flown BA longhaul, shorthaul and domestic from LGW and LHR extensively in the last couple of years and in my experience, LGW crews in general provide better and in particular, more cheerful service than their Heathrow counterparts.
In particular I've flown on the LGW-IAH route a lot, and the service and crew attitude has been consistently good. In contrast, possibly the worst service I've experienced was on the Houston-Detroit leg of a Heathrow bound flight. So I hope the move of this service to LHR doesn't result in a drop in standards.
Regarding the BA lounges, again I can't say I've noticed a lot of difference in the level of service, but at LGW you can still get into the First lounge if you're flying domestic, and there's still a separate check-in queue for silver/gold cardholders for domestic flights - don't think either of those are an option at LHR T1, where we regional frequent flyers are treated like the lowlife scum we apparently are.
For those and several other (non BA related) reasons I favour LGW over LHR.
13Alpha
Last edited by 13Alpha; 2nd Dec 2007 at 15:48.