Start Date and contract
Hi Gloria,
I think that you should phone him again, or speak to anyone in the recruitment department and just mention that you have not yet received the email with contract and job offer etc.
They are extremely busy over there, recruiting hundreds of new crew from all over the world. It would be very easy to lose track of who has been sent what. They won't disapprove of you reminding them, rather they will probably appreciate it as it may have just slipped through with all of the demanding work that they are already having to do.
Just call again and mention that you were told that the contract would be sent, and to date, it hasn't arrived. Confirm your e-mail address with them too and ask when they expect to send it to you. I'm sure you'll find that they will get onto it asap.
Samara.