I've been working for years on a validation that's done up by the 'new' rainbow CAA...
I've had documents lost, not returned, wrong type issued, wrong expiry dates, delays in processing, and also found it to be hideously expensive..fortunatly a cost borne by my company...
But the CAA, like every other governmental agency, is being used by the ANC to provide an employement service....often for less than qualified candidates..