Passenger Action
I am a QR Privilege Club Gold FF as my job takes me east of the UK regularly and the QR service out of Manchester is perfect for me.
I have followed this forum for months and I have to say it does not surprise me, the things you describe can be clearly seen on the faces of the CC.
When I first started to fly with QR more than three years ago, things I think were different and the crew did love their jobs. What I see now is a bunch of terrified people, far from home scared of the god that is the CSD. The way that they are spoken to by their superiors is terrible and comands no respect. I have heard crew moan to passengers, and thought at first it to be unprofessional, however now I think it is some sort of cry for help.
I work in the travel industry and we do a lot of business in the middle east - i am well aware of many working practices that go on. However I would have thought it would be obvious in the case of CC that a motivated, happy and not scared crew would be better for business - and more importantly should the worst happen, would you want a crew scared of making a simple mistake in the event of an emergency. I am not saying that they are not well trained in emergency procedures, I am merley suggesting that being afriad of making a decision can make a huge difference in those circumstances.
I have decided that despite the many good (in fact some of the best) benefits that Gold FF provide me with QR - I will carefully consider if I will fly with them again. I will asdvise my colleagues of the same.
I do not want to be a passenger on a slave ship.
Ready for any flack thats going to come my way