Admin Guru has a valid point, even if he did not put it across very well, sure the members of the winged master race whinge a lot, if they didnt something would be VERY wrong <img src="smile.gif" border="0"> The grown up green men KNOW the importance of all their support staff and its up to them to teach their juniors the same. As for recognition well maybe if some of the `support` agencies actualy supported then maybe things would be better. For example, at a nameless FJ base Handbrake house closes it`s doors to customers when manning is tight, rather than taking the hit and working late or over the weekend. A lot of the so called `them and us` attitude is down to agencies complaining when their customers expect them to do the job they are paid for.