I purchased a 10 hour block of AOC flight time from BCT at Kemble and have attempted to utilise them over a year or so and every time I called for a booking I was informed there was no aircraft or pilot availability. I only managed to use 1.4 hours of this time at the time of original block purchase.
Sorry to read you may have lost that money but would you not have wanted some of it back when they obviously could not deliver the goods over the past year?