I prefer this sort of puplicity.
Hopefully all the would be thugs that get pissed and shout at the crew with impunity will realise that the game has changed and we are going to play hard ball with anyone who even comes close to threatening our A/c.
The days of air rage resulting in a slap on the wrist at least are over.... hopefully.
If we can get the pax to wind their necks in we shall stand a better chance of telling the difference between them and terrorists.