Quite disgraceful to see the BA cabin crew problems resurfacing eternally, and being handled so poorly. I had to laugh once when this happened years ago, and the crusty old BA Captain I was with bellowed 'short of cabin crew? Send to Tescos! It takes 3 weeks to train them!' Trouble is BA so violently overpays them (for all their straightjacket industrial agreements) compared to all other UK airlines, it is eternally trying to juggle the numbers to employ the minimum (who still don't know what real work is because of their industrial agreements), and the fallout inevitable falls on the customer....but in November? Boy did they screw up!