Originally Posted by
Final 3 Greens
That is a very disingenuous post Bealine.
Not only disingenuous but factually wrong as well, as events this week at BA show (and I presume the poster's name shows an affinity with BA).
All of a sudden BA are "short of cabin crew", and services are being cancelled due to this. Nothing more than the crew management desperately seeking to meet or beat their staffing and budgets and getting it wrong.
Now last year Easyjet got to the same position. What did they do ? They saw it coming in advance, managed it, and chartered in substantial capacity to cover their services. Air Finland were operating a 757 out of Gatwick for Easy for some months due to this, Titan and others were also operating services, at no mean cost to Easy's profits.
But what have BA done in the same situation this week ? Flights just cancelled on the day, passengers told they were just rebooked on the next BA service where there was space. One of the first cancelled was the once-daily BA service to Montreal. Pax were just put on the flight the next day, then when that was full 2 days later, and so on, entirely as convenient to BA. No attempte to rebook them on other carriers (because that costs BA money and thus screws some manager's bonus). No attempt even to send pax the same day to New York or Toronto and then by connection. That costs BA money for the connection. Oh, as an alternative you can have your money back. Sure, when to rebook same day on another carrier costs 4 times as much as the original fare paid.
So no lectures about "support" from heritage airlines please. The attitude to pax, as ever, is "Do as BA tell you or get stuffed".