CAP 371 - ah yes that fantastic piece of loo paper that allows companies to produce fatiguing rosters. CAA & fatigue management hardly goes well in the same sentence! Mind you its better than the document that the EU wanted to install!
NASA have done a lot of work in this field.
http://human-factors.arc.nasa.gov/zteam/
as have Qinetiq.
http://www.qinetiq.com/home/commerci...ent_Page4.html