Civilised Places
What do you consider to be a civilised place? Is it the place you are used to? For sure lot of things got better here in Qatar and for sure a lot of things need to be improved compared with what Westerners are used to. Things achieved by Qatar Airways are based on evaluation of Organisations from as you call it civilised places (ISkyTracks = 5 Star, IOSA = testifying conforming with international standards). Make no mistake it is still the old game: MONEY RULES
Improvement is a slow process and needs a lot of patience. Follow a good old rule which is: treat people in a way you would like to be treated and do not wait for others to start.