After a wasted fifteen minutes in the immigration queue, on to the baggage hall and a ten minute wait for the first of the hold baggage to appear. But no trolleys.
Much as I agree with most of the post on Heathrow, I can't see what your problem is Donkey!
25 minutes for immigration and the baggage to appear is good when you compare it to US standards for non-USA passport holders - especially if the immigration staff were processing fifteen flights!
NEWARK AIRPORT THREE WEEKS AGO - Immigration queue 90 minutes (only one flight being processed).
NEWARK AIRPORT LAST WEEK - Immigration were only processing TWO international flights (767 and 777 - not the 747's Terminal 3 handles) and just to get to the immigration booth took over TWO HOURS!!! (One of our Gatwick wheelchair supervisors was detained in a room for FOUR HOURS, wrists nylon-strapped, humiliated and made to piddle in a bottle just because the airline had not completed his APIS details properly (and the details didn't match his passport!)
Nah! Heathrow may be bad, but the USA for non-US passport holders sucks harder!!! ..........and our Police, Security, Customs and Immigration staff are pussy-cats compared to the hard-ba5tards the USA produces!
God Help Us when the USA receives the Airbus A380's!!!