Just to add some fuel to the fire. In the international check-in areas ACSA have come up with a brilliant idea of specific couters for specific airlines. The problem however is that they did not consult the airlines and there are clashes when TK/SA/VS check in in the afternoon on one bank of counters. LH uses the other bank and BA/SW use the other bank. There are about 6-7 counter that do not work which makes the problem even greater.
Specific counters for airlines can work with proper planning, but even in the AOC meetings, the airlines speak up but ACSA do nothing about it.
How many times have the doors in the two air bridges not worked and we have to hold the pax until ACSA resets the magetic doors so that they can be opened.
The staff parking is temporary (only 4 years
acording to ACSA), but have you seen the state of the staff parking, never mind the shuttle service.
ACSA will put the blame on the crew as they will not accept any responsibility for the airbus incident, just like they are not at fault in anything at the airport