abbotyobs,
I wish I was joking! I've no idea how this came about for my situation, there's nothing unusual about my terms of service etc. It would appear that some people have been able to submit online - sothb wrathm and unmissable etc so maybe I AM being picked on! chap from IR said that certain empolyees armed forces, police and (believe it or not) Inland Revenue personnel were not eligible to submit online.
All I know is that I can't and threre's no way to change it unless my 'employer' requests that my records be held in a different office. I reckon getting that to happen will be like doing 10 tax returns, so I give up here.
Good luck to all those with less than simple tax affairs, eg anyone not renting property or making a few quid on the stock market etc etc.