what is the title of the first chapter?
Answer is; "There are times when I wish I had been born an American".
Definitely the most longwinded chapter title I've ever seen. I'd hazard a guess that Max would have received a similarly cold reception in the airline industry in the USA back when he was trying to break through the old boys network here in Canada. Protectionism was long and strong in the USA as well until deregulation.
Besides, I have a pretty hard time feeling sorry for Max. His luck far outweighed his skill on many an occasion, and his retirement package was pretty sweet considering he was at the helm of a very leaky ship at the time.