ZH875
Not sure where your stats have come from, and I agree that JPA has faults, but how did almost 52K people get underpaid in Aug 07? We no longer have 52K. If it is errors rather than people it still means that all serving personnel had at least one fault with their pay in Aug.
On a positive note - realising that this approach doesn't usually meet with approval here - pre-JPA it regularly took 3 or 4 weeks to pay a T&S claim, my last 4 have taken 4 working days from generating the claim to it being paid into my account.
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