PPRuNe Forums - View Single Post - BA to Ban Rude Pax From Boarding
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Old 27th May 2001, 17:39
  #13 (permalink)  
M.Mouse
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flypastpastfast

I am sure that you recognise the difference in complaining courteously and complaining unpleasantly and offensively (and on occasion violently).

Complain by all means but do it properly.

DeeTour

I think if the same rules were applied to your section of the market the resorts would probably be empty!