Nulli,
Like any other business, airlines manage change and more importantly they usually engineer it.
I don't know about that. The company I work for has become extremely reactive, running around putting out spot fires of its own making.
It all started two years ago with the addition more and more aeroplanes to the fleet which
was met with........... "lets get the existing crew to cover it for now"
and then................. "lets pat ourselves on the back for running our human resource more efficiently"
to......................... " Captain Manning said the industry needed to put pressure on airlines and governments to find a solution."
wtf?
Manage change?