So F3G why can't you lift your own back? Why should CC do it for you? Sorry, but to expect someone else to move your carry on is bang out of order. There is no way most of us will pick passengers bags up, because we don't want the injury and resultant time off work that comes with some pillock thinking that the allowance doesn't apply to them. We are trained in how to handle bags properly, but most still won't. The last bag I got off the carousel for a meet and assist weighed in at around 40kgs and wasn't tagged.