Yep, AMS, sounds about right. Welcome to flying. After a while you won't even notice the rudeness but you will get to dine out on these experiences for years to come.
My advice, remember everything, learn from them and use these practical experiences for when you go for Purser. I know it's yeeeeeeaaaarrrrrrssssss away but it's all good experience for you.
What always amazes me is crew that deal with rude pax, etc on a flight and then act like complete jerks themselves when they get to the hotel, demanding this and demanding that - but I guess that's another thread.