Are airlines not required to re-book you onto other carriers if they cancel a flight ? I thought they need to comply with regulation EC261 which calls for refunds and compensation ?
Anyone ?
Regards
CG
Here's what they have been sending out. How about that for a load of B0LL0CKS ??
Let's hope the airline has the necessary cash flow to refund all pax !!
IMPORTANT - FLIGHT WITHDRAWAL NOTIFICATION
flyglobespan Manchester service to & from Cape Town
The continued reluctance of the South African Authorities to meet with their UK counterparts to resolve differences in interpretation of the Bilateral Agreement between the two countries has created a lack of confidence in the minds of the travelling public with regard to the operation of our Manchester to Cape Town service this winter.
This lack of confidence has continued despite assurances from the South African Authorities that flyglobespan will be permitted to operate the service.
As a result flyglobespan has been unable to attract sufficient bookings, both in the UK and in South Africa and this factor coupled with a current high price of jet fuel has made it uneconomic for us to operate this service.
It is with regret therefore that we have to give notice of cancellation of this service with immediate effect and in order that passengers will have the opportunity to make alternative arrangements in good time.
Passengers affected by the cancellation of this service will receive a cancellation invoice for their records and have their booking refunded in full.
We appreciate that this will cause you great inconvenience and ask you to accept our most sincere apologies and our thanks for your support and your understanding in this matter.
Kind Regards
C. King
flyglobespan
Please do not reply to this automated email as responses will not read. This is an automated email only and cannot deal with incoming email please do not respond to this address.