CRM Human Factors
H/Snort,
You hit the nail on the head, in the Military we have moved away from CRM days and now have Human Factors days where all and sundry are invited to partake including Engineers and ground crew, we all have a responsibility to operate aircraft safely but it does need motivated instructors with lots of tales of woe, how can people with no technical knowledge whether engineers or crews stand and lecture after just a 10 day instructor course.