I'm not a CRM guru, so much as someone who sees value in it (and who would not want to fly in an aviation culture where it doesn't exist. Ironically, it seems like the people who feel they need CRM the least are those who need it the most.
At least in this part of the world, CRM invaluable in getting people to share ideas in spite of the multi-cultural environment and the different power distance indices that people are used to due to their cultural backgrounds. In particular, it encourages FO's to open up and Captains to be receptive, not only to the guy with one, two or three stripes, but also to the back-end crew and others who have something to contribute (and no, I am not advocating an Athenian democracy either). These are just my personal observations, so, no, I don't feel that CRM has gone overboard as far as "touchy feeliness" goes. In fact, I still think that many of us have good points to learn.